Last updated: 20th September 2024
1. Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you and Britain Gadgets, a company registered in England and Wales. By accessing or using our website, purchasing our products, or using our services, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, you must not use our website or services.
2. Company Information
Company Name: Britain Gadgets
Registered Address: 57 Primrose Cl, Cradley Heath, West Midlands, B64 6QX
Email: [email protected]
Phone: +44 1384 864795
Website: scapoabbam.com
3. Eligibility and Account Registration
3.1 Age Requirements
- You must be at least 18 years old to use our services
- Users between 16-18 may use our services with parental consent
- We do not knowingly collect information from children under 16
3.2 Account Security
- You are responsible for maintaining the security of your account
- You must provide accurate and complete information
- You must notify us immediately of any unauthorised access
- We reserve the right to suspend or terminate accounts for violations
4. Products and Services
4.1 Health Technology Products
We provide various health monitoring devices and wellness technology products. All products are:
- Sold with appropriate certifications and regulatory compliance
- Supported by manufacturer warranties
- Accompanied by user manuals and safety instructions
- Intended for personal use unless otherwise specified
4.2 Professional Services
Our professional services include:
- Installation and setup assistance
- Technical support and maintenance
- Training and education programmes
- Healthcare provider integration services
5. Ordering and Payment
5.1 Order Process
- All orders are subject to availability and acceptance
- We reserve the right to refuse or cancel orders
- Prices are displayed in British Pounds (GBP) and include VAT where applicable
- Orders are deemed accepted when we dispatch the products
5.2 Payment Terms
- Payment is required in full before dispatch
- We accept major credit cards, debit cards, and PayPal
- Payment processing is handled by secure third-party providers
- We do not store payment card details on our systems
5.3 Pricing and Promotions
- Prices may change without notice
- Promotional offers are subject to specific terms and conditions
- Price errors will be corrected, and you will be notified
- VAT is calculated based on UK rates
6. Shipping and Delivery
6.1 Delivery Areas
- We deliver throughout the United Kingdom
- International shipping may be available on request
- Delivery times vary based on location and product availability
- Remote areas may incur additional charges
6.2 Shipping Costs
- Shipping costs are calculated at checkout
- Free delivery may be available for orders over certain amounts
- Express delivery options are available at additional cost
- Large or heavy items may incur special delivery charges
6.3 Risk of Loss
Risk of loss and title pass to you upon delivery to the shipping address you provide.
7. Returns and Refunds
7.1 Consumer Rights
Under UK Consumer Rights Act 2015, you have the right to:
- Cancel orders within 14 days of delivery (cooling-off period)
- Return faulty products for repair, replacement, or refund
- Receive products that match their description
- Expect products to be of satisfactory quality
7.2 Return Conditions
- Products must be returned in original condition and packaging
- Medical devices must be unused and unopened for hygiene reasons
- Return shipping costs may apply unless the product is faulty
- Personalised or customised products cannot be returned unless faulty
7.3 Refund Process
- Refunds will be processed within 14 days of receiving returned items
- Refunds will be made to the original payment method
- Original shipping costs are non-refundable (unless product is faulty)
- Bank processing times may apply
8. Medical Device Disclaimers
8.1 Not Medical Advice
Important: Our products and services do not constitute medical advice, diagnosis, or treatment. Always consult qualified healthcare professionals for medical concerns.
8.2 Regulatory Compliance
- All medical devices comply with applicable UK and EU regulations
- Devices are intended for their specified use only
- Users must follow all safety instructions and guidelines
- Professional training may be required for certain devices
8.3 Data Accuracy
- Health monitoring data is for informational purposes only
- Device accuracy may vary based on usage conditions
- Regular calibration may be required for optimal performance
- Consult healthcare providers for interpretation of health data
9. Intellectual Property Rights
9.1 Our Content
All content on our website, including text, images, logos, and designs, is protected by copyright and trademark laws. You may not:
- Copy, reproduce, or distribute our content without permission
- Use our trademarks or logos without written consent
- Create derivative works based on our content
- Remove or alter copyright notices
9.2 Third-Party Content
- We respect the intellectual property rights of others
- Product specifications and manuals are provided by manufacturers
- Report any suspected copyright infringement to us immediately
10. Warranties and Disclaimers
10.1 Product Warranties
- Products are covered by manufacturer warranties
- Warranty terms vary by product and manufacturer
- We provide warranty support and coordination
- Extended warranties may be available separately
10.2 Service Disclaimers
TO THE FULLEST EXTENT PERMITTED BY LAW:
- Our services are provided "as is" without warranties
- We disclaim all implied warranties of merchantability
- We do not guarantee uninterrupted or error-free service
- Technical specifications may change without notice
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY UK LAW:
- Our liability is limited to the value of products purchased
- We are not liable for indirect, consequential, or special damages
- We are not responsible for medical decisions based on device data
- Nothing in these Terms limits liability for death, personal injury, or fraud
12. Indemnification
You agree to indemnify and hold us harmless from claims arising from:
- Your violation of these Terms
- Your misuse of our products or services
- Your violation of applicable laws or regulations
- Your infringement of third-party rights
13. Privacy and Data Protection
Our collection and use of personal information is governed by our Privacy Policy, which forms part of these Terms. By using our services, you consent to our privacy practices as described in the Privacy Policy.
14. Communications
14.1 Electronic Communications
- You consent to receive communications electronically
- We may communicate via email, SMS, or website notifications
- Electronic communications satisfy legal notice requirements
- You can opt out of marketing communications at any time
14.2 Customer Support
- Support is available via phone, email, and live chat
- Support hours are Monday-Friday 9:00-17:00, Saturday 10:00-14:00
- Emergency support may be available for critical issues
- Support communications may be recorded for quality purposes
15. Termination
15.1 Termination by You
- You may terminate your account at any time
- Termination does not affect outstanding orders or obligations
- Some data may be retained as required by law
15.2 Termination by Us
We may terminate or suspend your access for:
- Violation of these Terms
- Fraudulent or illegal activity
- Failure to pay outstanding amounts
- At our discretion with reasonable notice
16. Governing Law and Jurisdiction
- These Terms are governed by English and Welsh law
- Disputes will be subject to the exclusive jurisdiction of English courts
- You may have additional rights under EU consumer protection laws
- Alternative dispute resolution may be available
17. Changes to Terms
We may modify these Terms at any time. Changes will be effective upon:
- Posting the updated Terms on our website
- Notifying registered users via email
- Your continued use of our services after notification
18. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. Unenforceable provisions will be modified to the minimum extent necessary to make them enforceable.
19. Entire Agreement
These Terms, together with our Privacy Policy and any specific product terms, constitute the entire agreement between you and Britain Gadgets regarding your use of our services.
20. Contact Information
For questions about these Terms of Service, please contact us:
These Terms of Service were last updated on 20th September 2024 and are effective immediately.